Data protection
Privacy Policy
of the company
MBV - Service - Dienstleistungen
Mike Basler
Hesseroder Str.10
D - 34590 Wabern
Email: info@versext.eu
From our decades of business experience as a mail-order company in the erotica sector, we understand the importance of data protection in our relationship with you, our customers.
Data protection is a matter of trust, and compliance with all applicable data protection regulations has therefore been very important and a matter of course for us for years.
To make it easier for you to protect your personal data, we inform you about the processing of your personal data within the framework of our customer relationship.
I. Name and address of the controller
The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection provisions is the company
MBV - Service - Dienstleistungen
Mike Basler
Hesseroder Str.10
D - 34590 Wabern
Email: info@versext.eu
II. Name and address of the data protection officer
The data protection officer of the controller is:
MBV - Service - Dienstleistungen
Mike Basler
Hesseroder Str.10
D - 34590 Wabern
E-Mail: info@versext.eu
III. General Information on Data Processing
1. Scope of Processing Personal Data
We generally collect and use personal data of our users only to the extent necessary to provide a functional website, as well as our content and services. The collection and use of personal data of our users usually takes place only with the user's consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.
2. Legal Basis for the Processing of Personal Data
Insofar as we obtain the consent of the data subject for processing operations of personal data, Art. 6 para. 1 lit. a of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for carrying out pre-contractual measures.
Insofar as the processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis. If processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, and the interests, fundamental rights and freedoms of the data subject do not override those interests, then Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.
3. Data Deletion and Storage Period
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also take place if this has been provided for by the European and national legislator in Union law regulations, laws or other provisions to which the controller is subject. Data will also be blocked or deleted when a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
IV. Website Provision and Log File Creation
1. Description and Scope of Data Processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected:
• Information about the browser type and version used
• The user's operating system
• The user's IP address
• Date and time of access
• Websites from which the user's system accesses our website
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
2. Legal Basis for Data Processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.
3. Purpose of Data Processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. Storage in log files is done to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. Data analysis for marketing purposes does not take place in this context. These purposes also constitute our legitimate interest in data processing according to Art. 6 para. 1 lit. f GDPR.
4. Duration of Storage
The data will be deleted as soon as it is no longer necessary for the purpose for which it was collected. In the case of data collection for the provision of the website, this is the case when the respective session has ended.
In the case of data storage in log files, this is the case after at most seven days. Further storage is possible. In this case, the IP addresses of the users are deleted or anonymized, so that an assignment of the accessing client is no longer possible.
5. Objection and Removal Option
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.
V. Use of Cookies
1. Description and Scope of Data Processing
Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change (e.g. placing an order). Apart from the characteristic string of characters used to identify the browser, no data is stored in the cookie.
2. Legal Basis for Data Processing
The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.
3. Purpose of Data Processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again after a page change.
We need cookies for the following applications: shopping cart, contact form.
These purposes also constitute our legitimate interest in the processing of personal data according to Art. 6 para. 1 lit. f GDPR.
4. Duration of Storage, Objection and Removal Option
Cookies are stored on the user's computer and transmitted from there to our site. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, not all functions of the website may be fully usable.
How to define how your browser should handle cookies
a) Internet Explorer
1. In the menu, click "Tools" and select "Internet Options."
2. Select the "Privacy" tab.
3. Here you can set the extent to which cookies should be accepted or rejected.
4. Please confirm your settings with "OK."
b) Google Chrome
1. In the upper right corner, click the "Customize Google Chrome" icon.
2. Select "Settings."
3. Click "Show advanced settings."
4. In the "Privacy and security" section, click the "Site Settings" button.
5. In the "Cookies" section, you can change the settings for cookies.
6. Confirm the changes by clicking the "Done" button.
c) Firefox
1. In the "Tools" menu, select "Options."
2. Now select the "Privacy & Security" tab.
3. Click the drop-down menu and select "Use custom settings for history."
4. Here you can make your individual settings on whether, to what extent and from which websites permanent cookies should be accepted.
5. Confirm your settings by clicking the "OK" button.
VI. Registration
1. Description and Scope of Data Processing
On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. The data is not passed on to third parties. The following data is collected during the registration process:
1. Email address
2. Date of birth
3. IP address
At the time of registration, the date and time are also stored with the data record. During the registration process, the user's consent to the processing of this data is obtained. Furthermore, the user has the option to supplement the registration data in further steps with data for the billing and delivery address in order to simplify the ordering process. This data is explained in more detail under "IX. E-Commerce".
2. Legal Basis for Data Processing
The legal basis for the processing of data, if the user has given consent, is Art. 6 para. 1 lit. a GDPR.
3. Purpose of Data Processing
User registration is necessary for the provision of certain content and services on our website. This includes writing product reviews, maintaining a personal wish list of articles, and simplifying the ordering process by reusing registration and address data in the online shop.
4. Duration of Storage
The data will be deleted as soon as it is no longer necessary for the purpose for which it was collected. This is the case for data collected during the registration process when the registration on our website is cancelled or changed.
5. Objection and Removal Option
As a user, you have the option to cancel your registration at any time by following the instructions for deleting your customer account under the "Your Data" menu item in your customer account. You can change the data stored about you at any time in your customer account. You are also welcome to contact our customer service at the email address:
info@versext.eu
VII. Contact Form and Email Contact
1. Description and Scope of Data Processing
Our website includes a contact form that can be used for electronic communication. If a user utilizes this option, the data entered into the input mask will be transmitted to us and stored. This data includes the email address you provide.
For the processing of the data, your consent is obtained as part of the submission process, and reference is made to this privacy policy.
Alternatively, contact can be made via the provided email address. In this case, the personal data of the user transmitted with the email will be stored.
In this context, no data is passed on to third parties. The data is used exclusively for processing the conversation.
2. Legal Basis for Data Processing
The legal basis for the processing of data, if the user has given consent, is Art. 6 para. 1 lit. a GDPR.
The legal basis for the processing of data transmitted during the course of sending an email is Art. 6 para. 1 lit f GDPR. If the email contact aims at the conclusion of a contract, then an additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
3. Purpose of Data Processing
The processing of personal data from the input mask serves solely to handle the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the submission process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.
4. Duration of Storage
The data will be deleted as soon as it is no longer necessary for the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is deemed ended when it can be inferred from the circumstances that the matter concerned has been conclusively clarified. The additional personal data collected during the submission process will be deleted after a period of seven days at the latest.
5. Objection and Removal Option
The user has the option to revoke their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.
Furthermore, the user has the option to revoke their consent by phone, email
info@versext.eu
or via the contact form.
All personal data stored during the contact will be deleted in this case.
VIII. Rights of the Data Subject
If your personal data is processed, you are a data subject within the meaning of the GDPR, and you have the following rights vis-à-vis the controller:
1. Right of Access
You can request confirmation from the controller as to whether personal data concerning you is being processed by us.
If such processing exists, you can request the following information from the controller:
1. The purposes for which the personal data are processed;
2. The categories of personal data concerned;
3. The recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
4. The planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
5. The existence of the right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or to object to such processing;
6. The existence of a right to lodge a complaint with a supervisory authority;
7. All available information about the origin of the data if the personal data is not collected from the data subject;
8. The existence of automated decision-making, including profiling, pursuant to Art. 22 para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR relating to the transfer.
2. Right to Rectification
You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is inaccurate or incomplete. The controller must make the rectification without undue delay.
3. Right to Restriction of Processing
Under the following conditions, you can request the restriction of the processing of personal data concerning you:
1. If you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
2. The processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use;
3. The controller no longer needs the personal data for the purposes of the processing, but you require them for the establishment, exercise or defense of legal claims, or
4. If you have objected to processing pursuant to Art. 21 para. 1 GDPR, and it has not yet been determined whether the legitimate grounds of the controller override your grounds.
Where the processing of personal data concerning you has been restricted, such data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the restriction of processing has been restricted according to the above conditions, you will be informed by the controller before the restriction is lifted.
4. Right to Erasure
a) Obligation to Erase
You can request from the controller that the personal data concerning you be erased without undue delay, and the controller is obliged to erase this data without undue delay if one of the following reasons applies:
1. The personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
2. You withdraw your consent on which the processing is based according to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, and there is no other legal ground for the processing.
3. You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR.
4. The personal data concerning you have been unlawfully processed.
5. The deletion of your personal data is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
6. Your personal data was collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR.
b) Information to third parties
If the controller has made your personal data public and is obliged to delete it in accordance with Art. 17 Para. 1 GDPR, he shall take appropriate measures, including technical measures, taking into account available technology and implementation costs, to inform controllers processing the personal data that you, as the data subject, have requested the deletion of all links to this personal data or of copies or replications of this personal data.
c) Exceptions
The right to deletion does not exist if processing is necessary
1. for the exercise of the right to freedom of expression and information;
2. for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
3. for reasons of public interest in the area of public health in accordance with Art. 9 Para. 2 lit. h and i as well as Art. 9 Para. 3 GDPR;
4. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 Para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
5. for the establishment, exercise or defense of legal claims.
5. Right to information
If you have asserted the right to rectification, deletion or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you has been disclosed of this rectification or deletion of data or restriction of processing, unless this proves impossible or involves disproportionate effort.
You have the right to be informed by the controller about these recipients.
6. Right to data portability
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, common and machine-readable format. Furthermore, you have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that
1. the processing is based on consent in accordance with Art. 6 Para. 1 lit. a GDPR or Art. 9 Para. 2 lit. a GDPR or on a contract in accordance with Art. 6 Para. 1 lit. b GDPR and
2. the processing is carried out by automated means.
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
7. Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 Para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions.
The controller shall no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
If personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the option, in connection with the use of information society services – notwithstanding Directive 2002/58/EC – to exercise your right to object by automated means using technical specifications.
8. Right to withdraw declaration of consent under data protection law
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
9. Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
1. is necessary for entering into, or performance of, a contract between you and the controller,
2. is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or
3. is based on your explicit consent.
However, these decisions must not be based on special categories of personal data referred to in Art. 9 Para. 1 GDPR, unless Art. 9 Para. 2 lit. a or g applies and suitable measures to safeguard your rights and freedoms and legitimate interests have been put in place.
With regard to the cases mentioned in (1) and (3), the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.
10. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.
The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
IX. E-commerce
1. Description and scope of data processing
In our online shop, personal data is collected for contract processing. This data is entered via an input mask, transmitted to us and stored. Disclosure to third parties only takes place within the framework of order processing, for example for payment processing and for shipping by a parcel service provider. The following data is collected during the order process:
1. Salutation
2. Billing address
3. Email address
4. Date of birth
5. Optionally, a different shipping address
At the time of the order in the online shop, the date and time are additionally stored in the data record.
Users who have registered in the online shop (see "VI. Registration") can use the data collected during registration to simplify the order process and do not have to re-enter it. When personal data is collected during the order process, the user's consent to the processing of this data is obtained.
2. Legal basis for data processing
The legal basis for data processing, if the user has given consent, is Art. 6 Para. 1 lit. a GDPR.
3. Purpose of data processing
Data collection is necessary for the fulfillment of the contract with the user or for carrying out pre-contractual measures.
4. Duration of storage
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.
For personal data collected in the online shop's order process for the fulfillment of a contract or for carrying out pre-contractual measures, this is the case when the data is no longer required for the execution of the contract. Even after the conclusion of the contract, a need to store personal data of the contractual partner may exist to comply with contractual or legal obligations.
5. Option to object and delete
The user has the option to have the data collected during the order process deleted at any time.
If the data is necessary for the fulfillment of a contract or for carrying out pre-contractual measures, an early deletion of the data is only possible if contractual or legal obligations do not prevent deletion.
X. Use of payment services / payment procedures
When processing orders in our online shop, the user can choose between "advance payment" (SEPA bank transfer) and "PayPal".
In this case, personal data such as name, delivery address, email, date of birth, and account balance, which the user provided during the order process, may be transmitted to the respective payment service provider to process the payment. The provider may then further process the data, for example, to carry out an identity check.
PayPal
For the payment method "PayPal", the provider is PayPal (Europe) S.á.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. Information on data protection can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
The legal basis for the processing of personal data and the transmission to third parties to the extent and within the framework described above is Art. 6 Para. 1 lit. b and f GDPR.
XI. Use of web analysis services
On our websites, we use the following web analysis services; these primarily use so-called cookies.
Google Analytics
On our websites, we use Google Analytics, a service of Google Inc.
The service is operated by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
Google Analytics uses cookies, which are text files stored on the user's computer and which enable an analysis of the use of the websites by the user. The information generated about the use of the websites (including your IP address) is usually transmitted to a Google server in the USA and stored there.
On our websites, we use an IP anonymization extension, which means that your IP address is truncated by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
On our behalf, Google will use the information generated to evaluate your use of our websites, to compile reports on website activities and to provide us with further services related to website use and internet use.
Google will in no case combine the IP address collected with Google Analytics with other data from Google. Google may transmit the information collected with Google Analytics to third parties if Google is legally obliged to do so or insofar as third parties process this data on behalf of Google.
For our internet offering, we have implemented Google Analytics performance reports based on demographic characteristics and interests. We use data obtained by Google through interest-based advertising and visitor data from third-party providers (e.g. age, gender, interests) within Google Analytics.
As a user of our internet offering, you can prevent the storage of these cookies by adjusting your browser settings.
We would like to point out that in this case, you may not be able to use all functions of our websites to their full extent.
Furthermore, you can object to and prevent the collection of the data generated by the cookie and related to your use of the website, including your IP address, by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
Further information on data protection at Google can be found at https://www.google.de/intl/de/policies.
XII. Technical Standard - HTTPS/TLS Encryption
To protect your data, we use the latest security methods for data transmission: the TLS protocol in the latest version 1.2. Our certificate is based on a 2048 bit key, which was signed using SHA384. All information transmitted with this method (including the address/URL of the web pages) is thus encrypted.
However, a high security standard can also have disadvantages. For example, our website cannot be visited with Internet Explorer 6 from Windows XP computers.
Status: 09/2018